We offer premium service for each single parcel

Reliable delivery has the highest priority at OTS. But sometimes returns from your customers are unavoidable.

We offer following services to minimise the returns itself and/or the costs for the returns:

  • you can use our adresses of our OTS-Hubs as your return adress in each OTS-country
  • you will be informed about each single return
  • we keep the returns on stock:
    • ´til you place the order for a new delivery attempt
    • or we put it to the periodically returns to you
  • therefore we collect your returns in our warehouse and send them as consignement to your returnadress (we only charge the shipping costs for the returns)